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Brew Engineers

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Terms & Conditions

Ordering

Orders can be placed via our website, by phone or via email.  For the purposes of your convenience and to speed up the process we would advise placing orders via our website.  However if you prefer to talk to us feel free to give Brew Engineers a call.

Our website is updated regularly and the products listed will generally be in stock, however should it not be the case we will contact you and make alternative arrangements.

All orders placed online is subject to review and acceptance by Brew Engineers. 

Payment

To protect your privacy and in the interest of security we only accept payment for orders by EFT.  All prices reflected on the Brew Engineers website is in South African Rand and is inclusive of VAT.

Shipping

We ship door to door nationwide within the boundaries of South Africa only.  If you are placing an order for delivery outside of South Africa please contact us directly to make shipping arrangements.

Alternatively you can collect your order from us directly, kindly contact us to make collection arrangements.

All orders will only be released / shipped once the full payment has been reflected in our bank account.

Automatic Cancellation

All orders placed via our website and not paid for within 45 days from date of order will be automatically cancelled.

Your Personal Information

Your privacy is important to us. We promise to keep your personal details, including email address and telephone numbers, confidential and not divulge this to any other party unless required to do so by law.

Returns & Refunds

If you’re not satisfied with your purchase, let Brew Engineers know within 14 days of purchase and we’ll gladly provide you with a full refund, less all shipping cost, provided the product is returned to Brew Engineers unused in its original condition and packaging.  This offers is only available to the original purchaser and the original invoice for the goods must be presented in order to qualify for a return.

Warrantee

Brew Engineers warrants to the original purchaser that this product will be free from manufacturing defects in material and workmanship for a period of one (1) year from the date of purchase by the customer. Proof of purchase is required. Brew Engineers obligation to repair or replace defective materials or workmanship is the at sole discretion of Brew Engineers under this limited warrantee.

This product is for home use only. The limited warrantee covers only those defects that arise as a result of normal use of the product and does not cover any other problems, including, but not limited to, those that arise as a result of:


a.  Improper maintenance or modification;
b.  Damage due to incorrect voltage or improper wiring by customer;
c.  Operation outside of the product's specifications including damage to any valve or thermometer caused by the use of a high pressure gas burner;
d.  Carelessness or neglect in using and operating the product;
f.   Damage by over-tightening the fasteners;

In order to qualify for this warranty, a claim must be made in writing to and received by Brew Engineers within 1 year from date of purchase.  The items must be returned at Buyer’s cost in the manner directed by Brew Engineers, failing which this warranty shall not apply and Brew Engineers shall be discharged from all liability.  Items or components of a proprietary nature purchased from third parties for incorporation by Brew Engineers into the product are excluded from this warranty and, for those items (if any) we will use our best endeavours to pass to Buyer the best warranties obtainable by Brew Engineers from that third party.  Items of a consumable or routine replacement nature such are also excluded from this general warranty.

Notwithstanding the foregoing, Buyer acknowledges and agrees that all liability (if any) of Brew Engineers arising under or in terms of sale shall be limited to the cost of repair or replacement of the items EXW Moorreesburg, Western Cape, South Africa.   All warranties, conditions, liabilities (including for negligence) or representations in relation to, inter alia, the quality or fitness of the item, its compliance with description, conformance with statutory requirements or its use or application other than any non-excludable right which might otherwise be implied by law or statute, are expressly excluded.

Brew Engineers has a policy of continuous improvement to its products and reserves the right to alter the specifications, design or to discontinue any products without prior notice.  Notwithstanding, all illustrations, descriptions and specifications are by way of example only and are not necessarily applicable to any plant and equipment offered by Seller.

Notwithstanding anything contained in sale of goods (including without limitation these General Conditions), Brew Engineers shall not be liable to Buyer in any circumstances for any indirect, economic, incidental, special or consequential loss or damage, including without limitation loss of revenue, loss of production, loss of business or loss of profit, whether arising from negligence, breach of contract, statute or otherwise in connection with or arising out of or in any way related to the supply of Brew Engineers plant and equipment.  In any event, the total liability (if any) of Brew Engineers under the sale of goods shall be limited to One South African Rand.

Modifications to Equipment 

Any and all modification made to the equipment by the Buyer will not be covered by any warrantee from Brew Engineers and may in some cases render void the warrantee of the equipment offered by Brew Engineers.

General Liability

Brewing has inherent dangers associated with, but not limited to, hot liquids and heavy and difficult to handle equipment.  It is the responsibility of the Buyer to take the necessary precautions when using the equipment supplied by Brew Engineers and use it in a safe manner so not to cause harm to themselves, others in the vicinity or the environment in general.  Brew Engineers cannot in any event be held responsible for any incidents and or accidents that results from the use of equipment supplied by Brew Engineers.

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